Chat box problem

[Ricdezy]

Every time i set up my chat box on my web page and im the owner of the chat box and my name is in yellow ,and when i turn off my computer and i go back to the chat box,My name is something like smoochieface,bubble boo etc. and my name is in green,and i also see my previous name that i started out with when i install the chat box and that name is red(offline).

So what do i do about this

[xdtf]

Hi,

Your name should be stored, it sounds like you are being allocated a new user id, everytime you start the chat box. There are a few reasons why it might be doing this:

1. Flash Cookies Disabled or set too small

Right click on the chat box on the background below the user list and select Settings, chose Local Storage (folder with a green arrow) and move the slider up to at least 100K.

2. Flash Cookies are being deleted

When the internet cache is deleted the flash cookies could be deleted at the same time. I imagine this isn't the problem here as you say its happening every time.

3. We have seen this with AOL Browser once before? What browser are you using?

Please let me know if this solves the problem or not.

Darren

[Ricdezy]

Im using msn explorer

[xdtf]

Im using msn explorer

1. Flash Cookies Disabled or set too small

Right click on the chat box on the background below the user list and select Settings, chose Local Storage (folder with a green arrow) and move the slider up to at least 100K.

2. Flash Cookies are being deleted

When the internet cache is deleted the flash cookies could be deleted at the same time. I imagine this isn't the problem here as you say its happening every time.

Did these work for you?

Darren

[silverelf]

does it mean that I will lose my chatroom everytime I reinstall windows? Is there anyway to backup my cookie?

[chris]

>does it mean that I will lose my chatroom everytime I reinstall windows?
Yes.

> Is there anyway to backup my cookie?
Yes.

Click the Edit button.

Click the Extra button.

This will take you to the edit page on the web.

Bookmark this page and make sure you save your bookmarks before you reinstall windows.

Chris.

[silverelf]

ohh I see thanks.. also is it possible to own more than one chatbox?

[chris]

Yes it is.

[justme]

I dont have this problem with mine but will inform my members. But was wondering if the owner of chat because is soppose to be yellow?

thanks!

[chris]

Yes they are, it's supposed to be gold!!!

Chris.

[justme]

ok,thankyou. I thought maybe it was soppose to be gold but turn green when online so was making sure cause it never turned green.

[justme]

whats going on with the chat box?

One minute its showing messages left yesterday, one minute its showing messages from today and now those are gone and its showing yesterdays.

[chris]

I can't see how that could happen :confused:

[justme]

me confused too as I think today is the first time it has acted up like that.I even got a PM asking me where messages were that someone typed in chat box.I had someone come say they needed prayer so I typed a prayer and next thing I knew it was gone and yesterdays messages were there instead,very strange!

[justme]

oh my,I feel like I'm losing my mind LOL

I clicked the lil red x's to remove messages and left a message for my members of my forum and once again, its back to showing yesterdays messages only.It is having a MIND OF ITS OWN today!!!!

Anyone else noticing this problem? Please tell me yes!

[chris]

No you weren't losing your mind, we had a problem. :o Hopefully fixed now and all should be well. Thanks for pointing it out!

[justme]

Its not fixed totally as I just tryed to update and change my background and it wont change.

[chris]

Have you tried refreshing the page in your browser?

Chris.

[justme]

yes. I have changed background plenty of times with no problem.But yesterday and today,every time I try to change it, it goes back to the same page where you add the url link from photobucket.And yes its a jpg image.

[chris]

Ahem :o you were right, there was a problem that had crept in. Hopefully fixed now. Thanks for flagging it up. Chris.