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View Full Version : Contacting XAT

Catrina
06-06-2009, 06:03 AM
Dear Users, It has come to my attention and others that people still suggest info@xat.com , but info@xat.com is no longer an e-mail that you can contact by e-mail, but now there is ..... ... ... http://www.xat.com/support !
1. You must be registered to xat.com ( have a username )...
2. You must start a ticket with your issue/problem
3. You should in the next few hours receive a respond to your issue.

There are many uses for xat.com/support with categories of tickets, for suggestions, help, information towards xat and other.

p.s.
This thread is cloned to pretty much all forums, you may find it as a sticky thread clone in the other forums, or the announcement http://community.xat.com/announcement.php?f=21
Dario
07-12-2009, 07:30 AM
What if people who arnt registered
and arnt able to register need help?
They cant contact xat by support, neither
can they e-mail xat. . .
Iv received a couple of complaints by
not being able to contact xat.
ScreamingWhispers
08-06-2009, 05:31 AM
What if people who arnt registered
and arnt able to register need help?
They cant contact xat by support, neither
can they e-mail xat. . .
Iv received a couple of complaints by
not being able to contact xat.



same here dario
sometimes users have issues logging and none of our suggestions help at all and u want to tell them to contact admins who probably know how to help them and they cant.

it is really frustrating.. we need something that works for everyone ples:)
Thegreatbrian
08-06-2009, 06:28 AM
You don't have to be registered to send a ticket, you can create one when you arent registered.
ScreamingWhispers
08-06-2009, 06:28 AM
You don't have to be registered to send a ticket, you can create one when you arent registered.


O: ppl lied to me
Dario
08-06-2009, 07:04 AM
You don't have to be registered to send a ticket, you can create one when you arent registered.

They Keep Telling Me They Cant :confused:
Thegreatbrian
08-06-2009, 07:10 AM
They Keep Telling Me They Cant :confused:

Well i just verified it, you dont have to be registered.
Dario
08-06-2009, 07:15 AM
Well i just verified it, you dont have to be registered.

Alright If you say they can, Ill just forward them your message :cool:
thedezigneral
08-06-2009, 08:26 AM
Yeah, that is stupid, some people have problems registering. :rolleyes:


EDIT: Nevermind, I see that you don't have to be registered.
chrisss
08-06-2009, 08:34 AM
You don't have to be registered to send a ticket, you can create one when you arent registered.

I believe you do. I tried. Unless it has been changed in the past month.
thedezigneral
08-06-2009, 08:36 AM
I believe you do. I tried. Unless it has been changed in the past month.

So I was right.
chrisss
08-06-2009, 08:46 AM
I just tried it. It would let me put info in. Also noticed limited selection. However it would not let me send. So I would say it needs looked at.
ScreamingWhispers
08-06-2009, 10:00 AM
I just tried it. It would let me put info in. Also noticed limited selection. However it would not let me send. So I would say it needs looked at.

thanks christina i was too lazy to confirm it

i hope admins look into it soon

nonono i hope CHRIS looks into it bc darren is busy :mad: <3 darren <3
thedezigneral
08-06-2009, 10:23 AM
thanks christina i was too lazy to confirm it

i hope admins look into it soon

nonono i hope CHRIS looks into it bc darren is busy :mad: <3 darren <3

Yeah, they do need too.