This hold is placed on your account after violating xat's Terms of Service in which xat strips your account from all the special services you may own...
Volunteers will view the ticket first. If necessary they will forward the ticket to an admin who can look into the situation as I said in my previous...
If the volunteers do not have a resolution for this issue they will forward the report to an admin to look into the situation, meanwhile keep waiting...
It's really confusing if someone suggested pawnglow and make it look like you're typing into someone's pc or something like that... but if you put it...
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