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Thread: Lost xats and days?

  1. #1

    Default Lost xats and days?

    I transfered 38k and 29 days to my new account but when I transfered it showed I had nothing. So I re logged in and it still showed that I had nothing. I re logged into my other account and it didn't have anything either. So I don't know what's going on or how to fix it.
    AgoniZe (300007411)

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  2. #2
    Join Date
    Sep 2011
    Location
    New York
    Posts
    701

    Default

    You can try to clear your cache on your browser then re login to the account you transferred your xats/days to. If that doesn't work then try a different browser then try to re login to the account. If it still doesn't work, try to increase your storage to unlimited then re login. It doesn't appear you were scammed or you were phished because it was your accounts and you didn't click any link
    Champ (75823754)

  3. #3

    Default

    Still shows 0 xats and days on both accounts after I tried all of that
    AgoniZe (300007411)

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  4. #4
    Join Date
    Sep 2011
    Location
    New York
    Posts
    701

    Default

    Quote Originally Posted by ThunderAntStudios View Post
    Still shows 0 xats and days on both accounts after I tried all of that
    It is a possibility that you might have been phished and when you traded to the other account everything was gone or it could be a glitch causing it nothing to show. You can read this http://util.xat.com/wiki/index.php/Phishing

    Also, you might want to create a ticket regarding this issue then at xat.com/ticket but you need to be a paid user meaning you had to have bought your xats/days
    Champ (75823754)

  5. #5

    Default

    Well I know I wasn't phished and I'm not a paid user so does that mean there's nothing I can do?
    AgoniZe (300007411)

    _____________________________________________
    >>Chat<<
    >>Deviantart<<
    #GimpSwag

  6. #6
    Join Date
    Apr 2012
    Location
    http://xat.com/Help
    Posts
    508

    Default

    You need to open a ticket about the situation at http://xat.com/Ticket If you are unable to open a ticket, private message Spell or Brian with your xat ID and email address for further assistance.
    Sean (6900000)

    I will no longer use this account. New account is http://community.xat.com/member.php?68300-Sean69

  7. #7
    Join Date
    Sep 2011
    Location
    New York
    Posts
    701

    Default

    Quote Originally Posted by ThunderAntStudios View Post
    Well I know I wasn't phished and I'm not a paid user so does that mean there's nothing I can do?
    Then, just like what sean said, You have to wait till spell or brian looks at this thread so you can private them with the correct information to create a ticket for you, or you can private message spell or brian and give them the information that way to create a ticket
    Champ (75823754)

  8. #8
    Join Date
    Jan 2011
    Location
    In a place.
    Posts
    258

    Default

    Quote Originally Posted by ThunderAntStudios View Post
    Well I know I wasn't phished and I'm not a paid user so does that mean there's nothing I can do?
    Have you got any reply or have you not sent any messages yet?

    Kimi (231304167)

  9. #9
    Join Date
    Feb 2012
    Posts
    1,833

    Default

    Can you try to restart your computer and then attempt to login to the account? If they still haven't arrived to your account you will need to contact a volunteer via private message with the account ID/registered username of both the account so they can see what the issue is.

  10. #10
    Join Date
    Jul 2009
    Location
    xat
    Posts
    2,438

    Default

    Contact me via private message and I'll get a ticket opened for you about this.

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