All They Need is to open a Ticket.........
If they need screenshots, the admins will ask.
how do you screenshot someone hacking you?
# Press the Print Screen key on your keyboard. It may be labeled [PrtScn].
# Open an image editing program, such as Microsoft Paint.
# Go to the Edit menu and choose Paste.
# If prompted to enlarge the image, choose Yes.
# Optional: Use your image editor's crop tool to crop out unnecessary portions of the screen shot.
# Go to the File Menu and choose Save As.
# Navigate to the folder where you want to save the image.
# Type a file name for the image.
# Select a file type.
# Click the Save button.
How to screenshot in Mac OS:
To capture the entire desktop, press Command-Shift-3. The screen shot will be automatically saved as a PNG file on your desktop.