Chat box problem

[Ricdezy]

Every time i set up my chat box on my web page and im the owner of the chat box and my name is in yellow ,and when i turn off my computer and i go back to the chat box,My name is something like smoochieface,bubble boo etc. and my name is in green,and i also see my previous name that i started out with when i install the chat box and that name is red(offline).

So what do i do about this

[xdtf]

Hi,

Your name should be stored, it sounds like you are being allocated a new user id, everytime you start the chat box. There are a few reasons why it might be doing this:

1. Flash Cookies Disabled or set too small

Right click on the chat box on the background below the user list and select Settings, chose Local Storage (folder with a green arrow) and move the slider up to at least 100K.

2. Flash Cookies are being deleted

When the internet cache is deleted the flash cookies could be deleted at the same time. I imagine this isn't the problem here as you say its happening every time.

3. We have seen this with AOL Browser once before? What browser are you using?

Please let me know if this solves the problem or not.

Darren

[Ricdezy]

Im using msn explorer

[xdtf]

Originally Posted by Ricdezy

Im using msn explorer

1. Flash Cookies Disabled or set too small

Right click on the chat box on the background below the user list and select Settings, chose Local Storage (folder with a green arrow) and move the slider up to at least 100K.

2. Flash Cookies are being deleted

When the internet cache is deleted the flash cookies could be deleted at the same time. I imagine this isn't the problem here as you say its happening every time.

Did these work for you?

Darren

[silverelf]

does it mean that I will lose my chatroom everytime I reinstall windows? Is there anyway to backup my cookie?

[chris]

>does it mean that I will lose my chatroom everytime I reinstall windows?
Yes.

> Is there anyway to backup my cookie?
Yes.

Click the Edit button.

Click the Extra button.

This will take you to the edit page on the web.

Bookmark this page and make sure you save your bookmarks before you reinstall windows.

Chris.

[silverelf]

ohh I see thanks.. also is it possible to own more than one chatbox?

[chris]

Yes it is.

[justme]

I dont have this problem with mine but will inform my members. But was wondering if the owner of chat because is soppose to be yellow?

thanks!

[chris]

Yes they are, it's supposed to be gold!!!

Chris.